Contact information
Overview
If you have questions about an order, a custom furniture project, serving boards, inlays, or anything related to JML, you can reach out using the information below. All inquiries are answered as quickly as possible.
For general questions, custom order requests, shipping concerns, or issues with an order, contact:
jmlwoodcraftllc@gmail.com
Emails are typically answered within 1–2 business days.
Custom Project Inquiries
If you are interested in a custom furniture or serving board project, please visit the Custom Inquiry page and submit the form with project details.
You may also email directly if preferred.
Location
JML is based in Fort Mill, South Carolina.
This is a private workspace and not open to the public, but local pickup can be arranged upon request.
Social Media
For additional photos, updates, and process videos, follow JML on social media:
Instagram: @jmlwoodcraft
YouTube: JML Woodcraft
TikTok: @jmlwoodcraft
Response Time
Messages are typically answered within 1–2 business days.
Custom project emails may take slightly longer depending on workload and build schedule.
Order Support
If your order arrived damaged or you are reporting an issue, please include:
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Order number
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Photos of the item and packaging
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A brief description of the issue
This helps resolve the matter quickly.
Thank You
Thank you for supporting handcrafted work. Every piece is made by one pair of hands with care, precision, and attention to detail.